BILLING, CANCELLATION AND REFUND POLICY
Billing
Winage™ vision is to help evolve a multi-stakeholder ecosystem for the wellness of the gOn commencement of services, the first service month payment will be made on
signing of the Service Agreement. Subsequently an invoice will be raised on the 1 st day of
each service month and is payable by the 5 th day of the month. The Caregiver will fill out a
timesheet daily. At the end of the caregiver’s work week, the Client or his representative shall
be expected to sign the timesheet as acceptance of the hours of service delivered per
week/month. Any questions regarding timesheets or invoice should be directed to our office.rowing number of aging population of the world. The company’s mission is to raise a skilled cadre of care givers who are adept in understanding the varied needs of the aged population and serve them aided by advanced technology
Cancellations
Cancellations request for the Services should be made up to 24 hours in
advance of a scheduled visit without charge. The Company will be constrained to charge for a
scheduled visit if sufficient notice is not given for cancellation request. In the event that a
referred Caregiver fails to arrive at the care recipient’s home, the Company shall make every
effort to find a replacement as quickly as possible. If a replacement is not found or if the
Caregiver alters the predetermined weekly schedule in some way, the Company will adjust the
amount that you are billed accordingly.
Termination and Refund Policy
Either “Client” or “Company” may terminate this agreement
giving one week’s written notice to the other party. If either party terminates this Agreement,
all fees due at time of termination will be due and payable by the Client not later than two (2)
working days. The Company shall refund any prepaid fees not later than two (2) working
days. Exceptions these general conditions can be found in the detailed Client Service
Agreement document.